Building Rapport

Build community & trust in your venue

Learn how to establish rapport with new and existing guests. Enhance the guest experience and build a strong community of frequent guests in this four-week course series:

The Importance of Rapport

How to Get to Know Your Guest

Best Practices in Building Rapport

Building Rapport Cumulative Assessment

This course series contains three 30-minute courses, three suggested activities, a global discussion forum and a cumulative assessment.