Terms & Conditions

Privacy Policy


We are committed to protecting your privacy. Please take a minute to read this document which, together with our Cookie Policy (the Privacy Policy) explains how we process your personal information and the choices you have.

By proceeding to use this site, you are accepting and consenting to the terms of this Privacy Policy and to the way we process your personal information.

Important Note: We use MailChimp as our marketing automation platform. By proceeding to use this site, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and their Terms.



We take your privacy very seriously indeed. If you don’t want us to contact you for promotional purposes, we won’t (we will, of course, communicate with you in connection with any order you place, including order confirmation e-mails about that order). We will never sell your information.

We collect information to allow you to continue on your learning journey with us and to improve your experience using our website and the JERRY online platform. In particular, we diligently collect, track and interpret all data, including your personal information, which help to reveal what users generally, and you specifically, like and don’t like about our website, the JERRY platform and content.

We may share data with strategic, trusted partners (who may be located outside of the European Economic Area) so that we can better understand and improve the user experience, and cater to your preferences.

You can always find out what information we hold about you, and you can always opt-out, anytime, day or night (even on high holidays). 

If you have any questions about this Privacy Policy, please get in touch.



Information you give us when you:

  • Register to use our website or create an account;
  • Search for a product;
  • Place an order;
  • Subscribe to any update service;
  • Participate in social media functions on the site;
  • Enter information on certain pages on the site;
  • Login using your social media profile;
  • Contact us by phone or email; or
  • Participate in a lottery, auction, competition or promotion.

This information may include your date of birth, name, email address, phone number and social media profile details); transaction details, purchase history and items saved on your basket; payment information and bank details such as your credit or debit card number and other card information, as well as billing and shipping details; and any other information we may ask in connection with promotional offers or other marketing activities.

Information we collect using cookies and other tracking technologies relating to your use of our website and to your experience using our website and the JERRY platform (including the full URL clickstream to, through and from our site, download errors, methods used to browse away from each page, any phone number used to call our customer service number, device information, IP address, usage and location data). In basic terms, we will collect as much information about your use of our website and the JERRY platform as we possibly can. In our experience, this is the best way of improving the experience of visitors to the website and learners on the JERRY platform. Oh, and just because other websites don’t tell you that they do this, doesn’t mean that they don’t!

The tools which we use to monitor the functioning of our website collect certain data which users enter when interacting with that website, including personal data such as IP addresses, even if those users do not complete a purchase, post a comment, submit a review, enter a lottery or competition, bid in an auction or complete any other type of interaction with our website. We will never record passwords or credit card details in this way.

Information we receive from other sources, such as from partners we jointly offer services with about your interactions with them. This may comprise your name, geographic location, age, user-generated content, social media username or other social media profile information (such as number of followers), in each case as permitted by law. We rely on the lawful basis for processing (which could be the consent you give to third parties) prior to us receiving that information for processing. Refer to the third party privacy statements of each of the websites you interact with for further details of that party’s processing.



We use the information you give to us to:

  • process any orders that you make and make sure you have a great experience using our services. The personal information you submit during your registration or while placing an order for subscriptions or content will only be used for the purpose of processing your orders unless you also opt in to receive a newsletter or marketing emails. We won’t use such data for marketing or other purposes unless you give us your permission to do so;
  • to provide customer service and support and to respond to your queries and requests;
  • Notify you that you have been selected as a winner of learning award or other prize (or to confirm your entry to future competitions or events);
  • Protect and prevent against fraud;
  • Enable our experts to conduct data analysis to help us improve our services and advertising, including showing you our adverts as you browse the web. We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services; and
  • Keep you updated on our latest announcements or send you marketing information about us and our products. If you would like to change your communication preferences or if you no longer want to be part of our mailing list, please either log into your account or contact us to let us know.

We use the information we collect to:

  • Administer our website and the JERRY platform and improve your browsing experience, including tailoring content offered to you;
  • Defend our rights or property and to protect the rights and interests of our consumers and users;
  • As part of our efforts to keep our site safe and secure.


We use the information we receive from other sources to:

Combine it with information you give to us and information we collect about you for the purposes set out above (depending on the types of information we receive). These are companies approved by you, such as social media sites.

In accordance with the law, we will only retain your personal information for the period necessary to accomplish the purpose for which it was provided. We keep this data under periodic review to ensure it is still necessary for us to retain it. If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

We suspect that it won’t come as a galloping shock to you to learn that we may record our incoming and outgoing telephone conversations with our customers and other third parties. We do so for the purposes of improving our service standards. All telephone records will be deleted from our records 6 months after the date of the relevant conversation. We reserve the right to share telephone records with law enforcement agencies, and we may also use those records for training purposes, but will otherwise keep them strictly confidential.



We may share your personal information with our affiliated companies and with trusted, strategic partners that help us run our business and improve our services and your customer experience, including matters such as content delivery, credit card and data processing, marketing and advertising, IT hosting and market research, and any trends, patterns or behaviours which might be useful to us in improving our website, the JERRY platform and content. 

In order to ensure the security of your transactions and prevent or detect fraudulent transactions, we may also share your information with our fraud screening partners. We won’t otherwise share your personal data unless we have your permission or are required by law to do so.

Be aware that our website and the JERRY platform includes social network plugins and links to third party content (including videos hosted by other sites), so certain data (your current IP address, e-mail address, pages or sites you visit after you leave our site and the date and time) is forwarded to these social media services and third party sites even if you are not registered with them. If you are already logged into the social media service when you click on the social media button, the social media service may also use this data to identify your user name and possibly even your real name. Unfortunately, we have no control over the extent, nature and purpose of such data processing or their privacy practices – we suggest you review their privacy statements to make sure you are comfortable with the way they use your information as well.

You can rest assured that we’ll only disclose your information for the specific purposes mentioned above and that your data security is being taken care of. These third parties are bound to process your personal data only on our strict instructions and, even then, only when they can offer adequate technical and organizational measures to protect it.

We may also disclose your personal information as necessary to protect the security and integrity of our site according with the law; in the event that we sell or transfer all or a portion of our business or assets to a third party; or as required or authorised by law.



We may transfer your personal information to service providers an strategic partners located in countries other than the one in which you live (only to the extent that it is necessary to fulfill the purposes outlined above). But, worry not, we will take appropriate steps to provide an adequate level of protection using the standards set in Singapore and within the EEA as minimum. No matter where you reside, your data will be processed in accordance with the provisions of this Privacy Policy and as required by the law.



We adopt technical and organisational measures to protect your data as comprehensively as possible. In addition to the commitment of our employees to secrecy and a careful selection and monitoring of our service providers, who are bound to comply with high security standards for the protection of your personal data, we also secure our operating environment adequately.

We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis.

We perform annual audits to ensure our handling of your credit card information aligns with industry guidelines. We are certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by a third-party qualified security assessor.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.



The JERRY sales site supported by Shopify works with merchants and users around the world, including in the EEA. If you are located in the EEA, your personal information is processed by the JERRY sales site supported by Shopify’s Irish affiliate, the JERRY sales site supported by Shopify International Ltd. As part of our service, we may transfer your personal information to other regions, including to Canada and the United States. In order to ensure that your information is protected when transferred out of the EEA, the JERRY sales site supported by Shopify relies on the EU-U.S. Privacy Shield (described in more detail below), as well as inter-company agreements between our various affiliates that may process your information on behalf of the JERRY sales site supported by Shopify International Ltd.

While Shopify Inc. is a Canadian company, we provide services to individuals and our technology processes data from users around the world. Accordingly, Shopify may transmit your personal information outside of the country, state, or province in which you are located.

Shopify (specifically Shopify’s affiliates Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc., and Shopify (USA) Inc.) complies with the EU-U.S. Privacy Shield Framework, regarding the collection, use, and retention of personal information from data subjects in the European Economic Area (“EEA”), and with the Swiss-U.S. Privacy Shield Framework regarding the collection, use and retention of personal information from data subjects in Switzerland. In this regard, we have certified that we adhere to the Privacy Shield Principles of notice, choice, accountability for onward transfers, security, data integrity and purpose limitation, access, recourse, enforcement and liability.

If you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, port to another service provider, or object to certain uses of your personal data. If you are a merchant, a partner, a visitor of the JERRY sales site supported by Shopify’s websites, or a user of the JERRY sales site supported by Shopify’s support services and wish to exercise these rights, please reach out to us using the contact information below. If you are a customer of a merchant who uses the JERRY sales site supported by Shopify’s platform and wish to exercise these rights, please contact JERRY at help@jerry.global.

If you are unhappy with the response that you receive from us we hope that you would contact us to resolve the issue but you also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction at any time.

Additionally, if you are located in the EEA, we note that we are generally processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above, unless we are required by law to obtain your consent for a particular processing operation. In particular we process your personal data to pursue the following legitimate interests, either for ourselves, our merchants, our partners, or other third parties (including our merchants’ customers):

  • To provide merchants and others with our services and applications;
  • To prevent risk and fraud on our platform;
  • To provide communications, marketing, and advertising;
  • To provide reporting and analytics;
  • To help merchants find and integrate with apps through our app store;
  • To provide troubleshooting, support services, or to answer questions;
  • To test out features or additional services; and
  • To improve our services, applications, and websites.

When we process personal information to pursue these legitimate interests, we do so where we believe the nature of the processing, the information being processed, and the technical and organisational measures employed to protect that information can help mitigate the risks to the data subject.

If you are located in the EEA or in Switzerland, and believe that your personal information has been used in a manner that is not consistent with the relevant privacy policies listed above, please contact us using the information below. If your complaint or dispute remains unresolved, you may also contact the International Centre for Dispute Resolution®, the international division of the American Arbitration Association® (ICDR/AAA). This organization provides independent dispute resolution services, at no charge to you. ICDR/AAA can be contacted at http://go.adr.org/privacyshield.html.

If, after attempting to resolve a dispute through ICDR/AAA, you feel that your concerns about the use of your personal information have not been resolved, you may seek resolution of the issue through binding arbitration. For more information about the binding arbitration process, please visit http://www.privacyshield.gov.

By participating in the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, the JERRY sales site supported by Shopify’s participating U.S. entities are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. For more information about the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield, please visit https://www.privacyshield.gov. You can view the JERRY sales site supported by Shopify’s certification statement at https://www.privacyshield.gov/participant?id=a2zt0000000TNSNAA4&status=Active.



Just so you know, our legal name is Crafty Pte. Ltd.. We are registered in Singapore (Registration Number 201530528C) with its principal place of business at 43 Tanjong Pagar, Singapore 088464. You can contact us at help@jerry.global.

If you no longer want to receive marketing information from us, simply follow the ‘unsubscribe instantly’ link in any e-mail we send to you or just send us a quick email with your request. Please bear in mind that even if you opt out, we may still continue to send you information that relates to any account or business relationship you may still have with us (for example, a request you have made about a new JERRY course).

Please be aware that the transmission of information via the internet is not completely secure. Any transmission of your data to our website or the JERRY platform is at your own risk.



We keep our Privacy Policy under regular review. Any changes we may make to this Privacy Policy in the future will be posted here.

This Privacy Policy was last updated on 1 October 2018 and it is version number 1.

Please check back frequently to see any updates or changes to the privacy policy.


Cookie Policy


We use cookies and similar technologies to personalise and improve your experience when you use our website, including:

  • Keeping track of your shopping basket;
  • Allowing you to login to your account;
  • Remembering your preferences;
  • Customising the website to be more relevant to you (like displaying prices in your country’s currency);
  • Helping us make our website better by telling us what users like and don’t like.

This document explains what these technologies are, why we use them and your rights to control our use of them.  This Cookie Policy is incorporated into our Privacy Policy. If you continue to browse the site without changing your settings, we’ll assume that you are happy to receive all cookies. However, you can change your cookie settings at any time by clicking here.


1. What are cookies?

A “cookie” is a small text file that’s stored on your device when you visit a website.  All of your devices have different cookie settings. Cookies cannot be used to run programs or deliver viruses to your device.

Some cookies are deleted when you close down your browser. Others remain on your device until they expire or you delete them from your cache. These enable us to remember things about you as a returning visitor.

For more information about cookies, please visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.

Cookies can be set by us (“first party cookies”) or by selected other companies who place cookies on our site to enable features or functionality to be provided on or through the website you are using, such as advertising, interactive content and analytics (“third party cookies”). The third parties that set these third party cookies can recognise your device both when it visits our website and also when it visits certain other websites or services. These service providers are subject to confidentiality provisions with us to restrict their use and collection of any personal data. However, please note that we do not control these third party cookies and we suggest you read the third parties’ privacy policies to make sure you are happy.


2. Why do we use cookies and other tracking technologies?

We use cookies and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “strictly necessary” cookies. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our website, and we refer to these as “performance” and “functionality” cookies. For example, we use cookies to tailor content and information that we may send or display to you and otherwise personalize your experience while interacting with our website and to otherwise improve the functionality of our services. Finally, third parties serve cookies through our website for advertising, analytics, and other purposes. This is described in more detail below.


3. What categories of cookies may be used?

The specific types of first and third party cookies served through our website and the purposes they perform are described in further detail below:


Strictly necessary cookies

We need to use these cookies to make the website work and allow you to use some of its features, such as tracking page navigation to assist with linking back to different sections, signing up to a newsletter and enhancing security on site when submitting forms.

You can set your browser to block or alert you about these (or any other) cookies, but some or all of the website or JERRY platform won’t work.

If you really hate cookies this much, it’s probably best you close the website and clear all your cookies.  In fact, the web probably isn’t for you… Physical shops and education centres still exist, and you can be confident of your privacy there.  Well, apart from people recognising you. And security cameras. Lots of security cameras. But apart from that you’re all good.

For a list of the cookies used on our site which fall under this category, click here.


Performance cookies

These cookies are all about tracking site performance – we use them to do stuff like count visits, provide debugging information and see where visitors are coming from.

Typically these cookies just contain a unique ID which allows us and 3rd party services to recognise you as you move about the site and interact with it.  We (and 3rd party services) record all those interactions and tie them together using the unique IDs in these cookies.

If you turn these cookies off it’ll hamper our efforts, but nothing critical to you using the site should break.

For a list of the cookies used on our site which fall under this category, click here.


Functional cookies

These cookies are used to deliver enhanced functionality and features which we think are jolly valuable, but aren’t absolutely critical to making the website work (as in, you should still be able to buy stuff with these turned off), and they’re set both by us and 3rd party service we use.

You can turn these off, but some things won’t work or won’t work as well.

For a list of the cookies used on our site which fall under this category, click here.


Targeting cookies

Ok, these are the “bad” cookies everyone’s talking about.  They’re set by us and our advertising partners to help deliver targeted ads.

They may be used by us and our partners to build a profile of your interests and show you relevant adverts on other sites.  They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

But, before you click “deactivate”, just think about it for a moment – you’re not going to get less advertising, it’s just going to be less targeted – for which read “less relevant” – for which read “less useful”.

No one really likes advertising, and while we’d all prefer less of it, it’s a tough sell to say that it would be better for it to be less relevant.

That’s our pitch, now feel free to turn them off 🙂

For a list of the cookies used on our site which fall under this category, click here.


Social Media cookies

These cookies are set by social media services which appear on the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

If you do not allow these cookies you may not be able to use or see these sharing tools.

For a list of the cookies used on our site which fall under this category, click here.


Other tracking technologies

We and our third party partners may use other, similar technologies from time to time like web beacons, pixels (or “clear gifs”) and other tracking technologies. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website or, in the case of web beacons, opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users within our website, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to serve targeted advertisements to you and others like you, to improve site performance, and to measure the success of marketing campaigns. While you may not have the ability to specifically reject or disable these tracking technologies, in many instances these technologies are reliant on cookies to function properly; accordingly, in those instances, declining cookies will impair functioning of these technologies.

Finally, please note that third parties (including providers of external services like web traffic analysis services) may also use cookies. Google also places and reads cookies on the browsers of users of our website (and may also use web beacons and similar technologies) to collect information relevant to the Google Certified Shops Programme. We have no control over these third parties.

For a list of the cookies used on our site which fall under this category, click here.


4. How can I control cookies?

You have the right to decide whether to accept or reject cookies.

Browser controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:

Disabling most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit www.youronlinechoices.eu. 

Mobile Advertising: You can opt out of having your mobile advertising identifiers used for certain types of Interest Based Advertising, including those performed by us, by accessing the settings in your Apple or Android mobile device and following the most recent published instructions. If you opt out, we will remove all data about you and no further data collection or tracking will occur. The random ID we (or our third party partners) had previously assigned to you will also be removed. This means that if at a later stage, you decide to opt-in, we will not be able to continue and track you using the same ID as before, and you will for all practical purposes be a new user to our system.


5. Changes to our Cookie Policy

This Cookie Policy was last updated on 1 October 2018. We may update it from time to time in order to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.


Terms of Business


Returns and Refunds Policy

This page (together with our Terms of Website Use, Website Acceptable Use Policy and Privacy Policy) provides information about us and the legal terms of business (the Terms) on which we sell any subscription or course (a Product) listed on our website (our website) to you, a consumer, which is a private individual or corporate entity purchasing from us.

We use the expression a Product on this page to refer to all of the subscriptions, courses and other items which you may buy from us in any given order, whether you are buying a single product or multiple products.

References on this page to the Other Website Terms are to our Terms of Website Use, Website Acceptable Use Policy and Privacy Policy, a link to which is set out above. Please take the time to read these, as they include important terms which apply to you.

These Terms will apply to every contract between us for the sale of a Product to you (a Contract), whether that Contract is finalised using our website, over the telephone, through e-mail or other written correspondence or otherwise, and wherever in the world you reside and/or place the order.

Please read these Terms carefully and make sure that you understand them before you place an order for any Product. Please note that when you place an order using our website you will be asked to agree to these Terms and to the Other Website Terms. If you refuse to accept these Terms and the Other Website Terms, you will not be able to order any Product from our website.

We amend these Terms from time to time as set out in paragraph 5 below. Every time you wish to order a Product, please check these Terms to ensure you understand the Terms which will apply at that time. These Terms were most recently updated on 1 October 2018.

 A summary of your key legal rights as a consumer in relation to the Product is set out in the box below. Paragraph 2 below includes information about changes to Products which may be made from time to time.


Summary of your key legal rights

Any Product which you order from us must be as described, that it must be fit for purpose. During the expected life of a Product which you order your legal rights entitle you to the following:

  • up to 30 days: if your Product is faulty, then you can get a refund.

This is a basic summary of your key legal rights. These rights are subject to certain exceptions.


1. Information about us

1.1 We operate the website jerry.global and jerryglobal.com. We are Crafty Pte. Ltd., a Singapore private limited company (Registration Number 201530528C) with its principal place of business at 43 Tanjong Pagar, Singapore 088464

1.2 Contacting us:

 1.2.1 To cancel a purchase in accordance with your legal right to do so as set out in paragraph 6 below (for example, if a Product is faulty), you just need to let us know that you have decided to cancel.

 1.2.2 You can let us know that you have decided to cancel a purchase in lots of different ways, including by completing and submitting the contact form on our website. You can also e-mail us at help@jerry.global. Whatever method of cancellation you use:

  (a) Please include your name and details of your order to help us to identify it;

  (b) Please explain why you would like to cancel the purchase;

  (c) We will contact you to confirm we have received your cancellation; and

  (d) Your cancellation will be effective from the date of your next subscription expiry.

1.2.3 If you wish to contact us for any other reason, including because you have a complaint, you can contact our customer services humans using the methods set out here.

1.2.4 We suspect that it won’t come as a galloping shock to you to learn that we record our incoming and outgoing telephone conversations with our customers and other third parties. We do so for the purposes of crime prevention, and to improve our customer service. All telephone records will be deleted from our records 6 months after the date of the relevant conversation. We reserve the right to share telephone records with law enforcement agencies, and we may also use those records for training purposes, but will otherwise keep them strictly confidential.

1.2.5 If we have to contact you or give you notice in writing, we will do so by email.


2. The Products

2.1 We may change a Product from time to time to reflect changes in applicable laws and regulatory requirements. We may also change a Product in order to implement adjustments and improvements.


3. Age Restrictions

3.1 Because many of our Products deal with alcohol as a subject matter, you may only purchase a product from us if you are:

 3.1.1 at least 18 years old;

 3.1.2 not buying that Product for any person or persons under the age of 18; and

 3.1.3 of legal age to purchase alcohol both in the country where you place the order and where you will be accessing the Product purchased.

You must check with the local authorities in the country where you place the order and the destination country to ensure that you will not be breaking any law or regulation by ordering a Product from us. By placing an order to purchase a Product, you promise to us that it is lawful for you to access the relevant Product in the country where you place the order and for the recipient to access the relevant Product in the destination country. If you breach this promise, we may end the Contract and charge you reasonable compensation for the net costs which we incur.


4. How the Contract is formed between you and us, including pre-orders

4.1 The pages of our website will guide you through the steps you need to take in order to place an order with us using our website. Our website order process allows you to check and amend any errors before submitting your order. Please take the time to read and check your order at each stage of the order process. If you place an order for a Product over the telephone, through e-mail or other written correspondence or otherwise, our customer services humans will guide you through the process.

4.2 After you place an order, you will receive an e-mail from us acknowledging that we have received your order.


5. Our right to vary these Terms

5.1 We amend these Terms from time to time. Please look at the top of this page to see when these Terms were last updated and why.

5.2 Every time you order a Product from us, the Terms in force at the time of your order will apply to the Contract between you and us.

5.3 We may revise these Terms as they apply to your order from time to time to reflect the following circumstances:

 5.3.1 changes in relevant laws and regulatory requirements; and

 5.3.2 changes in the way that we do business.


6. Your right of return and refund

If your Product is faulty:

6.1 You have a right to cancel any subscription on the subscription expiry date. Thereafter, you may cancel a subscription Contract at any time, but shall not receive a refund of your previously paid subscription fees.

6.2 Subscriptions are non-refundable. Once purchased, you will not receive a refund under any circumstances.

6.3 You can let us know that you have decided to cancel a Contract by completing and submitting the contact form on our website or by email to us at info@jerry.global. Whatever method of cancellation you use:

 6.3.1 please include your name and details of your order to help us to identify it;

 6.3.2 we will contact you to confirm we have received your cancellation; and

 6.3.3 your cancellation will be effective from the date you send us notice of cancellation.


7. Price of a Product and delivery charges

 7.1 The price of each Product which you order will be as quoted on our website at the time you submit your order. We take all reasonable care to ensure that the price of each Product is correct at all times.

 7.2 The price for each Product will change from time to time, but changes will not affect any order you have already placed.

 7.3 All prices are in USD and all orders are charged in USD. The order total – the amount you will actually be charged – will be displayed in USD before you place your order.

 7.3.1 The equivalent amount in currencies other than USD changes constantly as card providers and PayPal may use a different exchange rate from time to time. They may also levy additional fees and charges which we will be unable to estimate.

 7.3.2 If you are paying by bank transfer, you must ensure that your order is settled in full in USD only and that you set up the bank transfer such that the amount received (after currency conversion and any bank charges) is equal to the amount show in USD before you place your order.


8. How to pay

8.1 You can pay for a Product using any of the payment methods listed at the payment stage of the checkout process.

8.2 Payment for the Product is in advance. We reserve the right to end the Contract immediately if payment using the card details which you provide fails.

8.3 To help to ensure that your credit or debit card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these Terms you consent to such checks being made. In performing these checks, personal information provided by you may be disclosed to a registered credit reference agency (which may keep a record of that information). This is done only to confirm your identity. A credit check is not performed and your credit rating will be unaffected. All information provided by you will be treated securely and in accordance with the terms of our Privacy Policy, which is set out here.


9. Our liability to you and your liability to us

9.1 If we fail to comply with:

 9.1.1 these Terms; or

 9.1.2 any additional terms which become part of the Contract under law, like those relating to the quality of the Product, or the fitness of the Product for its purpose, which are referred to in the summary of your key legal rights above; or

 9.1.3 we act negligently, we are responsible for any loss or damage which you suffer and which is a foreseeable result of our breach of these Terms or those additional terms or our negligence. We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the Contract.

 9.1.4 we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

9.2 We do not in any way exclude or limit our liability for:

  9.2.1 death, personal injury or damage to private which is caused by a faulty Product; or

  9.2.2 fraud or fraudulent misrepresentation.

9.3 You are advised to carefully check a Product for any defects or discrepancies at the earliest opportunity, and to take prompt action as soon as you become aware of any problem.


10. Events Outside Our Control

10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined in paragraph 10.2 below.

10.2 An Event Outside Our Control means any act or event beyond our reasonable control, including (without limitation) failure or breach of contract by a sub-contractor, strikes or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

10.3 If an Event Outside Our Control that affects the performance of our obligations under a Contract takes place:

 10.3.1 we will contact you as soon as reasonably possible to notify you;

 10.3.2 we will take steps to minimise the effect of that Event Outside Our Control; and

 10.3.3 our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

10.4 You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us.

10.5 References in this paragraph 12 to an Event Outside Our Control do not include any action which you take in order to frustrate or hinder our performance of the Contract. If we consider, acting reasonably, that you are intending to frustrate or hinder our performance of the Contract (or that you have frustrated or hindered that performance), we may (though are not required to) treat the order as cancelled, end the Contract and notify you in writing.

10.6 We reserve the right to cancel an order, end a Contract, refuse to deliver a Product and inform law enforcement agencies in circumstances where we consider (acting in our absolute discretion) that you are attempting to obtain a Product using fraudulent means, to commit any other type of fraud or to otherwise break the law.


11. Other important terms

11.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

11.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

11.3 This Contract is between you and us. No other person shall have any rights to enforce any of its Terms.

11.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

11.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a breach of these Terms by you, we will only do so in writing, and that will not mean that we will automatically waive any later breach of these Terms by you.

11.6 These Terms are governed by Singapore law. This means that a Contract for the purchase of a Product and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of Singapore will have non-exclusive jurisdiction.


Copyright in these terms belongs exclusively to Crafty Pte. Ltd.
All rights (including moral rights) are asserted and reserved.
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