faq

Frequently Asked Questions

 

WHO IS ELIGIBLE FOR JERRY?

Individuals may subscribe to a global learning community for as little as USD 10 a month or choose from a selection of courses a la carte.

Teams may select 30pax from their front of house beverage staff to enroll in one of five learning communities - cocktail bars, hotel bars, beverage retailers, restaurants or pubs - for a flat rate of USD 2,500 annually.

WHAT WILL I LEARN?

Teams all over the globe will compete against their peers by following a global learning schedule of one course per week. Teams follow a learning schedule tailored to their Learning Community - cocktail bar, hotel bar, beverage retailer, restaurant or pub. 

 

 

 

 

Troubleshooting

 

I HAVE TROUBLE LOGGING IN

We encourage users to take note of the following when keying in their user id and password:

  1. User ID: email (all small letters)
  2. Password: Take note of the lettercase keyed in for your password (E.g. if you key in password - do ensure that it is in all small caps)
  3. Space Check: Ensure that there's no spacing before or after your user ID and password

Note that when setting via your mobile there’s often an autocaps on the 1st letter.

If you are still facing any issues, please reach out to help@jerry.global

 

I HAVE TROUBLE COMPLETING THE COURSE

We encourage users to clear their browser's history and caches before logging in to JERRY. If you are still facing any issues, please reach out to help@jerry.global